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Salesforce signs a definitive agreement to acquire Listen Labs; the deal has not yet closed

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On September 29, 2026 Salesforce announced a definitive agreement to acquire Listen Labs, an AI-powered customer research and human simulation platform whose AI agents design studies, conduct research, and synthesize insights. Salesforce says the deal would complement Marketing Cloud, Service Cloud, and its wider AI portfolio. Closing is expected in the fourth quarter of Salesforce's fiscal year 2027, subject to customary closing conditions including required regulatory clearance. The announcement does not disclose financial terms.1

Sources

  1. 1.
    Salesforce Signs Definitive Agreement to Acquire Listen Labs (external site: salesforce.com)

    Salesforce · Announcement · published Sep 29, 2026 · accessed Oct 13, 2026

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USASI. (2026, October 13). Salesforce signs a definitive agreement to acquire Listen Labs; the deal has not yet closed. United States of America Superintelligence. https://unitedstatesofamericasuperintelligence.com/news/salesforce-agrees-to-acquire-listen-labs/

BibTeX

@misc{usasi_news_salesforce_agrees_to_acquire_listen_labs,
  author = {{USASI}},
  title = {Salesforce signs a definitive agreement to acquire Listen Labs; the deal has not yet closed},
  year = {2026},
  month = oct,
  howpublished = {\url{https://unitedstatesofamericasuperintelligence.com/news/salesforce-agrees-to-acquire-listen-labs/}},
  note = {United States of America Superintelligence. Last updated 2026-10-13}
}

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