People
People at ServiceNow
6 people in the USASI People directory whose sourced profiles document a current or earlier role at ServiceNow; 3 of them in a current role. Current roles are listed first, then alphabetically. Each profile covers public professional work only. This is not a ranking.
Sathwik Tejaswi Madhusudhan
Machine Learning Engineer (per Madhusudhan's GitHub profile, October 2026)
Machine learning engineer at ServiceNow; technical co-lead on the Apriel-1.5-15B-Thinker model
Shruthan Radhakrishna
Author on ServiceNow-AI publications (most recently the October 2026 AutoSynthData post)
First author and core contributor of ServiceNow's Apriel-1.5-15B-Thinker open-weights reasoning model
Torsten Scholak
Leads the Foundation Model Lab at ServiceNow Research; co-founder of the SLAM initiative
Leads the Foundation Model Lab at ServiceNow Research; technical co-lead of the Apriel open-weight models
Oleksiy Ostapenko
ServiceNow (author affiliation on the November 2025 Apriel-H1 and April 2026 Super Apriel papers) (earlier role)
Core contributor to Super Apriel, ServiceNow Research's 15B supernet with switchable attention mixers
Paul Smith
Chief Commercial Officer and President of Global Customer and Field Operations (earlier role)
Chief Commercial Officer at Anthropic; previously Chief Commercial Officer at ServiceNow
Raymond Li
ServiceNow Research (author affiliation on the 2023 StarCoder, 2024 StarCoder 2, November 2025 Apriel-H1 and April 2026 Super Apriel papers) (earlier role)
First author of StarCoder and second author of StarCoder 2; core contributor to ServiceNow's Super Apriel
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